Alterations & Returns - Col Vert

 

ALTERATIONS & RETURNS

WE ARE HERE TO HELP

 

ALTERATIONS

 

Col Vert make online tailoring risk free for you. If the garment needs any adjustments, we will give money back up to 40$ on any alteration done in your closest tailor shop. See the following grid to know the limit according to an alteration :


Shorter or longer sleeve 

15$
Shorter or longer jacket20$

Fitting of a jacket

25$

Pans lenght

12$

Pans - size and thight

20$

Alteration on crotch

15$

 

 

The client has 20 days after reception of the parcel to contact our customer service and apply for an alteration reimbursment. A copy of the tailor shop invoice should be sent by email to our customer service.

If a tailor judge that an alteration is not enough to make a proper suit, the client is asked to send a picture wearing the suit, and showing the mistaske. After approving the default of the product, we will be glad to send you a new adjusted product, free of charge for you.

Please contact our custumer service for more informations.

 

 

 

RETURNS

 

Every products sold on our website don't have the same return policy. Every custom made products are made to order, customized by the client, so don't allow any possible return. Please note we will do our best to make you a fitted suit according to your requirements.

All other products can be returned , 7 days after receiving the goods. For all returns done with no special reasons, fees will be on the client.